ex66bet Privacy Policy — How We Handle Your Information
At ex66bet, your information, wallet activity and transaction records are handled with a clear set of rules that you can read and act on. This policy tells you exactly what we collect, why we collect it, and the choices available to you — with access and eligibility subject to your local law and eligible regions.
Account data protection
bKash, Nagad, Rocket wallet privacy
Your right to review records
Clear contact routes
POLICY SCOPE DETAIL
What This Policy Covers and How It Applies
When you open an account on ex66bet, we collect the information needed to run your account: your registration details, login activity, device identifiers and the transaction records tied to your chosen payment method — whether that is bKash, Nagad, Rocket or Bank Transfer. We collect this information directly from your account actions and from the device or browser you use to access the platform. We do not sell your personal data to third parties for their own marketing. Data linked to your wallet — such as the mobile number associated with a bKash or Nagad transaction — is held only for account verification and transaction record purposes. We retain records for as long as your account is active and for a further period required by applicable financial and regulatory obligations, the length of which depends on the rules in force in your jurisdiction. You can request a summary of the data held on your account by writing to our support team through the contact routes listed on this page. Where local law in Bangladesh applies, your rights under that framework govern how we respond to such requests. This policy is updated from time to time; the current version is always the one published at ex66bet.
bKash transaction records
Nagad wallet verification
Rocket payment history
Bank Transfer account data
Device and browser identifiers
INSIDE VERSUS OUTSIDE
Where This Policy Applies on ex66bet
Not every surface you reach from ex66bet is covered by the same rules. Your account access, the transaction layer and the main site content fall under this policy directly. Services operated by third parties — such as the payment gateway that processes a bKash transfer or an external studio's game environment — operate under their own terms. We encourage you to review those separately when you interact with them.
Account Access
Your login credentials, session activity and account settings are covered fully by this policy. We store only what is needed to authenticate your account and keep your wallet secure.
Transactions
Payment records for bKash, Nagad, Rocket and Bank Transfer sit within our system. The payment provider's own privacy rules also apply to the portion of the transaction they process on their side.
Site Content
Game lobby pages, sports sections and promotional notices on ex66bet are covered. Information you enter in chat or support forms is treated as account-linked data under this policy.
Third-Party Services
External links, game studio environments loaded in a separate frame, and independent payment rails operate outside this policy's direct scope. Their data practices are governed by their own published terms.
YOUR ACCOUNT RIGHTS
Practical Steps to Manage Your Privacy Choices
Your account on ex66bet holds a record of the information we have about you, and you have a clear path to review and act on that record. Start by logging in and opening the account settings section — the profile and transaction history tabs show the personal details and wallet activity we hold. If anything is incorrect, you can update standard fields such as your contact number directly from that screen. For details that cannot be changed through self-service — such as a registered mobile number linked to a Nagad or bKash account — you can submit a correction request through our support team. We aim to acknowledge data queries in a reasonable time, though the exact timeframe depends on the complexity of the request and applicable obligations under local law. If you want to ask about data deletion or account closure, raise that through the published support routes on this page. Eligibility for any specific right depends on your jurisdiction and the rules that apply there.
Review Your Records
Log in, open account settings and check the profile and transaction tabs to see what data we hold on your account, including wallet activity linked to bKash, Nagad or Rocket.
Correct Account Details
Update contact details directly in your account where the field allows self-service edits. For locked fields tied to a registered payment wallet, raise a correction request with our support team.
Raise a Data Question
If you have a question about how a specific piece of your data is used or stored, contact support through the routes listed on this page. Describe the data type and your account, and we will respond accordingly.
Request Account Support
For account closure or broader data requests, use the support contact routes. We follow applicable local law in Bangladesh in determining which requests we can fulfil and within what timeframe.
REACH OUR TEAM
How to Contact ex66bet About This Policy
If you have a question about your data, a correction to request or a concern about how this policy applies to your account, the routes below are how to reach us. Use the channel that works best for your device — all of them connect to the same account support team. Availability and response time depend on the volume of requests and do not follow a fixed schedule we can publish here.
Live Chat
Open ex66bet on your mobile or desktop browser and start a chat from the support icon. Describe your privacy question and your account details so the team can locate your record quickly.
Email Support
Send your data or policy question to the support email address listed in the Contact section of your signed-in account area. Include the wallet type — bKash, Nagad or Rocket — if your question relates to a payment record.
Account Help Centre
The Help section inside your account lists published answers to common privacy questions. Start there for routine queries about what data we hold or how to update a registered mobile number.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
ex66bet applies a set of technical and procedural controls to the data it holds on your account. These cover how data is stored, how long it is kept, what cookies are active on the site and how you can request changes to your record.
Data Storage and Retention
Account records — including transaction history for bKash, Nagad, Rocket and Bank Transfer — are retained for the period required to operate your account and to meet applicable financial obligations. Records linked to closed accounts are held only as long as required under the rules in force in your region.
Cookies and Tracking
We use cookies to keep your session active, remember login state and measure which parts of the lobby you open most. You can adjust cookie preferences through your browser settings. Disabling certain cookies may affect how the site functions on your device.
Account Security
Your account credentials and wallet identifiers are stored in encrypted form. We do not expose payment account numbers in plain text at any point in our interface. If you suspect unauthorised access, change your password immediately and contact support through the live chat route.
Requesting Changes
To request an update to data we cannot self-service — such as a registered ID or a wallet number linked to your Nagad account — write to us via the support email shown in your account area and describe clearly what needs to change and why.
POLICY FAQ
Common Questions About Your Privacy on ex66bet
These are the questions we hear most often about how this policy works. If your question is not covered here, use the support routes listed above to reach the team directly.
What personal information does ex66bet collect when I open an account?
We collect the details you enter during registration — name, contact number and email — along with your login activity, device identifiers and the transaction records tied to your payment method, such as the mobile number linked to your bKash or Nagad wallet.
Does ex66bet share my data with third parties?
We do not sell your data to third parties for their marketing. We share data only where necessary to process a transaction — for example, with the bKash or Nagad payment gateway — or where required by applicable law. Each payment provider operates under its own privacy rules.
How long is my account data kept after I close my account?
We retain records for as long as your account is active. After closure, we keep data for the period required by applicable financial and regulatory obligations in your jurisdiction. The exact duration depends on local rules in force at the time of closure.
Can I see a copy of the data ex66bet holds on me?
Yes. Log in and review the profile and transaction sections in your account settings first — those show most of your held data. For a fuller summary, contact our support team by email or live chat and we will respond subject to the applicable rules in your region.
How do I correct a wrong detail — for example, a mobile number linked to my Rocket account?
Standard contact fields can be updated directly in account settings. For payment-linked fields such as a registered Rocket or Nagad mobile number, submit a correction request through the support email shown in your signed-in account area and describe what needs updating.
Does ex66bet use cookies, and can I turn them off?
Yes, we use cookies to manage your session, remember login state and understand which parts of the lobby you access. You can adjust or block cookies through your browser settings, though this may affect certain functions on the site, including staying logged in between sessions.
Who do I contact if I think my privacy rights have not been respected?
Reach out through the live chat on ex66bet or the support email in your account area. Describe your concern clearly and reference your account. We will review the matter and respond in line with applicable local law and eligible-region requirements.